Our Property Management Skills Training focuses on operational excellence, client satisfaction, and industry adaptation, this program equips participants with essential skills and knowledge for successful property management. Through practical insights and interactive sessions, attendees learn to achieve efficiency, foster client relationships, and stay informed of regulatory changes and market trends and legislation changes. This training empowers property managers to excel in their roles and navigate the real estate industry confidently.

Tribunal, Compliance & Communication

• Gaining an understanding of key property management laws and ensuring day-to-day operations comply with legal requirements. 
• Navigating the tribunal process, including dispute handling, documentation, and maintaining professionalism throughout. 
• Enhancing tenant communication, resolving conflicts, managing complaints, and maintaining professionalism in all interactions. 
• Managing media relations, handling liability claims, and ensuring privacy and cybersecurity standards, including proper data storage and document destruction. 

BDM Session: Landlord Management & BDM Essentials

• Leasing Communication: Strengthen communication with landlords and manage expectations throughout the leasing process. 
• Tenant Selection & Pricing: Select the right tenants and adjust pricing according to market conditions and landlord goals. 
• Handling Objections & Scripts: Overcome objections with effective techniques and use scripts to streamline communication.